Shipping Destinations & Times
Hi there!
Welcome to our transit times page. Please keep the following in mind when scrolling through this gorgeously long list of countries we get to ship to:
- *Order under €22? Then the standard shipping costs €4
- *Currently we cannot offer free international shipping to the following countries: Brazil, India, Phillippines, Kuwait, South Africa, Colombia, French Réunion, Lebanon, Brunei.
- It takes about 2-3 working days for your Pen Tips to make it from our office in Groningen to leaving the international sorting center in Frankfurt, Germany.
- Shipping within the Netherlands can take 1 day if you select to ship with PostNL. This is always free.
- Customs duties: Please contact your local custom agents for updated duties.
- We ship with DHL, which is then transferred to local postal services.
- The coronavirus pandemic has disrupted many flight routes, and our couriers may be delayed in delivering your parcel -- we are sorry. Please note that we cannot guarantee shipping times (even if you upgrade to expedited shipping) as we cannot predict service disruptions.
- Refused packages—and those that are not received due to oversight on the part of the recipient (e.g. mis-typed address)—are refunded once received by our warehouse, minus the cost of shipping to and from the destination country.
- Experiencing delays? Check the DHL Global Event Observer.
- Are we missing a location or do you need extra information? Send us an email: write@pen.tips
- After 40 working days of the package being in transit, we consider it lost and will refund or reship your Pen Tips. You will be notified of this via email. (Special circumstances in Australia and New Zealand).
| Country | Priority* | Express |
|---|---|---|
| Afghanistan | 8 - 15 | 3 |
| Albania | 4 - 7 | 3 |
| Algeria | 5 - 8 | 2 |
| American Virgin Islands | 4 - 7 | - |
| Andorra | 3 - 6 | 3 |
| Angola | 5 - 11 | 5 |
| Anguilla | 4 - 8 | 4 |
| Antigua and Barbuda | 4 - 8 | 3 |
| Argentina | 6 - 10 | 3 |
| Armenia | 8 - 10 | 4 |
| Aruba | 4 - 8 | 4 |
| Ascension | 6 - 8 | - |
| Australia (Special circumstances) | 5 - 68 | 4 |
| Austria | 2 - 3 | 1 |
| Azerbaijan | 3 - 8 | 2 |
| Azores | 3 - 6 | 1 |
| Bahamas | 6 - 10 | 5 |
| Bahrain | 5 - 8 | 2 |
| Balearic Islands (Mallorca, Ibiza, Menorca) | 3 - 5 | 1 |
| Bangladesh | 8 - 15 | 3 |
| Barbados | 5 - 10 | 4 |
| Belarus | 5 - 8 | 4 |
| Belgium | 2 - 3 | 1 |
| Belize | 5 - 12 | 5 |
| Benin | 8 - 10 | 4 |
| Bermuda | 5 - 8 | 5 |
| Bhutan | 5 - 15 | 4 |
| Bolivia | 4 - 9 | 5 |
| Bonaire | 4 - 8 | 5 |
| Bosnia-Herzegovina | 4 - 8 | 3 |
| Botswana | 8 - 12 | 3 |
| Brazil | 6 - 11 | 4 |
| British Virgin Islands | 5 - 10 | 4 |
| Brunei Darussalam | 7 - 12 | 4 |
| Bulgaria | 4 - 7 | 1 |
| Burkina Faso | 8 - 15 | 4 |
| Burundi | 8 - 12 | 5 |
| Cambodia | 8 - 12 | 4 |
| Cameroon | 5 - 10 | 3 |
| Canada | 4 - 8 | 2 |
| Canary Islands | 3 - 6 | 1 |
| Cape Verde | 6 - 12 | 5 |
| Cayman Islands | 5 - 12 | 4 |
| Central African Rep. | 7 - 15 | 9 |
| Chad | 7 - 15 | 3 |
| Channel Islands | 4 - 7 | 2 |
| China (excl. Hong Kong and Macao) | 5 - 10 | 2 |
| Colombia | 6 - 10 | 3 |
| Comoros | 7 - 10 | 5 |
| Congo (Brazzaville) | 8 - 12 | 4 |
| Congo (Kinshasa) | 8 - 12 | - |
| Corsica | 2 - 3 | 1 |
| Costa Rica | 5 - 10 | 3 |
| Croatia | 3 - 6 | 4 |
| Cuba | 5 - 12 | - |
| Curaçao | 4 - 8 | 4 |
| Cyprus | 4 - 7 | 2 |
| Czech Republic | 2 - 4 | 1 |
| Denmark (excl. Greenland and Faroe Islands) | 2 - 3 | 1 |
| Djibouti | 9 - 15 | 4 |
| Dominica | 5 - 12 | 5 |
| Dominican Republic | 5 - 12 | 4 |
| Dutch Antilles | 4 - 8 | - |
| East Timor | 5 - 9 | 4 |
| Ecuador | 6 - 10 | 6 |
| Egypt | 7 - 8 | 2 |
| El Salvador | 5 - 12 | 4 |
| Equatorial Guinea | 9 - 15 | - |
| Eritrea | 7 - 10 | 3 |
| Estonia | 2 - 5 | 2 |
| Ethiopia | 5 - 10 | 4 |
| Falkland Islands | 8 - 10 | - |
| Faroe Islands | 2 - 3 | - |
| Fiji | 7 - 12 | 8 |
| Finland | 2 - 3 | 1 |
| France | 2 - 3 | 1 |
| French Guiana | 6 - 10 | 4 |
| French Polynesia | 10 - 12 | 4 |
| Gabon | 7 - 12 | 3 |
| Gambia | 9 - 15 | 7 |
| Georgia | 5 - 12 | 2 |
| Germany | 2 - 4 | 1 |
| Ghana | 5 - 10 | 3 |
| Gibraltar | 3 - 6 | 2 |
| Greece | 3 - 5 | 1 |
| Greenland | 3 - 5 | - |
| Grenada | 5 - 10 | 5 |
| Guadelope | 5 -12 | 4 |
| Guatemala | 5 - 10 | 3 |
| Guernsey | 5 - 7 | 2 |
| Guinea | 7 - 15 | 5 |
| Guinea-Bissau | 6 - 10 | 4 |
| Guyana | 6 - 10 | 4 |
| Haiti | 5 - 12 | 6 |
| Honduras | 5 - 12 | 3 |
| Hong Kong | 4 - 6 | 2 |
| Hungary | 2 - 4 | 1 |
| Iceland | 2 - 5 | 1 |
| India | 5 - 10 | 4 |
| Indonesia | 4 - 9 | 5 |
| Iran | 4 - 8 | - |
| Iraq | 6 - 10 | 5 |
| Ireland | 2 - 4 | 1 |
| Israel (Special circumstances) | 20 - 100 | 2 |
| Italy (excl. San Marino, Vatican City) | 2 - 5 | 1 |
| Ivory Coast | 6 - 12 | 3 |
| Jamaica | 5 - 12 | 5 |
| Japan | 4 - 7 | 3 |
| Jersey | 5 - 7 | 2 |
| Jordan | 4 - 8 | 2 |
| Kazakhstan | 6 - 12 | 4 |
| Kenya | 5 - 12 | 2 |
| Kiribati | 6 - 12 | 8 |
| Kosovo | 4 - 7 | 5 |
| Kuwait | 5 - 8 | 2 |
| Kyrgyzstan | 6 - 12 | 2 |
| Lakshadweep | 6 - 8 | - |
| Laos | 5 - 12 | 4 |
| Latvia | 3 - 6 | 1 |
| Lebanon | 5 - 10 | 4 |
| Lesotho | 6 - 10 | 4 |
| Liberia | 9 - 15 | 3 |
| Libya | 6 - 8 | 3 |
| Liechtenstein | 2 - 3 | 1 |
| Lithuania | 3 - 6 | 1 |
| Luxembourg | 2 - 3 | 1 |
| Macao | 5 - 8 | 3 |
| Macedonia | 4 - 7 | 2 |
| Madagascar | 7 - 12 | 4 |
| Madeira | 4 - 5 | 1 |
| Malawi | 6 - 12 | 5 |
| Malaysia | 7 - 10 | 2 |
| Maldives | 6 - 13 | 4 |
| Mali | 6 - 10 | 3 |
| Malta | 3 - 6 | 1 |
| Martinique | 5 - 10 | 5 |
| Mauretania | 5 - 10 | 6 |
| Mauritius | 6 - 10 | 4 |
| Mexico | 5 -10 | 6 |
| Moldavia | 5 - 7 | 1 |
| Monaco | 2 - 3 | 1 |
| Mongolia | 6 - 12 | 3 |
| Montenegro | 5 - 7 | 2 |
| Montserrat | 5 - 10 | 6 |
| Morocco | 4 - 8 | 2 |
| Mozambique | 6 - 15 | 4 |
| Myanmar | 6 - 12 | - |
| Namibia | 5 - 8 | 4 |
| Nauru | 9 - 12 | - |
| Nepal | 5 - 15 | 4 |
| New Caledonia | 10 - 15 | 6 |
| New Zealand (Special circumstances) | 5 - 68 | 4 |
| Nicaragua | 5 - 10 | 2 |
| Niger | 7 - 18 | 5 |
| Nigeria | 8 - 12 | 4 |
| North Korea | 7 - 10 | - |
| Norway | 2 - 5 | 1 |
| Oman | 5 - 8 | 2 |
| Pakistan | 6 - 10 | 2 |
| Pacific Islands | 10 - 12 | - |
| Palestine | 7 - 8 | - |
| Panama | 5 - 10 | 4 |
| Papua New Guinea | 7 - 15 | 5 |
| Paraguay | 6 - 10 | 5 |
| Peru | 6 - 10 | 4 |
| Philippines | 7 - 10 | 2 |
| Pitcairn Islands | 10 - 12 | - |
| Poland | 2 - 4 | 1 |
| Portugal | 2 - 4 | 1 |
| Puerto Rico | 4 - 8 | 2 |
| Qatar | 4 - 8 | 2 |
| Réunion | 5 - 10 | 3 |
| Romania | 2 - 5 | 1 |
| Russia | 8 - 14 | 2 |
| Rwanda | 7 - 10 | 7 |
| Saba | 4 - 8 | 5 |
| Saint Helena | 6 - 10 | - |
| Saint Kitts and Nevis | 5 - 10 | 5 |
| Saint Lucia | 5 - 10 | 5 |
| Saint Martin | 4 - 8 | 4 |
| Saint Pierre and Miquelon | 4 - 7 | - |
| Saint Vincent & Gren. | 6 - 12 | 5 |
| Samoa | 7 - 12 | - |
| San Marino | 2 - 5 | 1 |
| São Tomé and Príncipe | 6 - 8 | - |
| Saudi Arabia | 4 - 7 | 2 |
| Senegal | 5 - 10 | 2 |
| Serbia | 3 - 6 | 5 |
| Seychelles | 7 - 11 | 5 |
| Sierra Leone | 6 - 10 | 5 |
| Singapore | 4 - 6 | 2 |
| Slovakia | 2 - 4 | 1 |
| Slovenia | 3 - 5 | 1 |
| Solomon Islands | 8 - 12 | 9 |
| Somalia | no postal service | |
| South Africa | 5 - 8 | 3 |
| South Korea | 7 - 10 | 2 |
| South Sudan | 6 - 15 | - |
| Spain (excl. Can. Islands) | 2 - 4 | 1 |
| Spanish North Africa | 3 - 5 | - |
| Sri Lanka | 7 - 10 | 3 |
| St Eustatius | 4 - 8 | 4 |
| Sudan | 6 - 15 | - |
| Suriname | 5 - 8 | 7 |
| Swaziland | 5 - 9 | 5 |
| Sweden | 2 - 3 | 1 |
| Switzerland | 2 - 3 | 1 |
| Syria | 5 - 8 | - |
| Taiwan | 5 - 9 | 2 |
| Tajikistan | 7 - 14 | 3 |
| Tanzania | 5 - 12 | 4 |
| Thailand | 5 - 9 | 2 |
| Togo | 8 - 12 | 3 |
| Tonga | 8 - 12 | 9 |
| Trinidad and Tobago | 5 - 10 | 5 |
| Tristan da Cunha | 6 - 10 | - |
| Tunisia | 5 - 8 | 3 |
| Turkey | 5 - 9 | 2 |
| Turkmenistan | 6 - 12 | - |
| Turks and Caicos | 5 - 12 | 3 |
| Tuvalu | 9 - 13 | 11 |
| Uganda | 5 - 12 | 5 |
| Ukraine | 5 - 9 | 2 |
| United Arab Emirates | 6 - 9 | 2 |
| United Kingdom | 2 - 3 | 1 |
| United States | 4 - 8 | 2 |
| Uruguay | 6 - 10 | 5 |
| Uzbekistan | 6 - 10 | 3 |
| Vanuatu | 7 - 12 | 5 |
| Vatican City | 2 - 5 | - |
| Venezuela | 6 - 11 | 5 |
| Vietnam | 7 - 10 | 3 |
| Yemen | 5 - 10 | 4 |
| Zambia | 6 - 12 | 3 |
| Zanzibar | 6 - 12 | - |
| Zimbabwe | 6 - 12 | 4 |
